Shipping policy

Shipping Times

Please allow up to 24 hrs for product processing. 

Our shipping times may vary from 1-5 business days (BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR PUBLIC HOLIDAYS).

Australia post Standard Parcel (FREE): 3-5 Business days

Australia post Express Shipping ($9.99): 1-3 Business days

Please contact us via support@puretouchhq.com if you have any enquiries.

If damages have been incurred during shipping - PureTouch will replace your order at no cost to you. Please contact us within 48hrs if this has occurred.